PARTY RENTAL POLICIES

PRICES
Listed prices are for a one day rental (24 hour). Additional days do
have a reduced rental rate. If you wish to rent items longer than one
day, be certain to tell store personnel when reserving any items.

DEPOSITS/CANCELLATIONS
All items to be held for your future date require a deposit of 50% of
the amount of the rental, paid at the time of the reservation. If your
dance floor or tent rental reservation is canceled more than 30 days
before your event, the deposit will be refunded. If the time is less than
30 days, the deposit is forfeited. On all other party/wedding items, the
deposit will be refunded up to 14 days before your event.
Cancellation or reduction of order quantities in less than 14 days will
result in the loss of the deposit on those items canceled or reduced.
The forfeited deposit will not be applied to the remaining order.

PAYMENTS
Full payment for the rental items can be done anytime up to the
pickup of the items by you. If your order is to be delivered, full
payment must be received at least 72 hours prior to the scheduled
delivery.

DELIVERY and PICKUP
Delivery and pickup by Master Rentals is always available for a
nominal fee. Outside the city of Bellingham, the cost varies with the
distance and drive time. If your order will be picked up by a courier
company or private delivery service, you are responsible for loss or
breakage from the time the items are picked up until they are returned to us.

Special containers are provided to ensure you receive your items
clean and undamaged. Our personnel are instructed to neatly stack
the items in a mutually convenient place at delivery. Our delivery
fees are based on the assumption that items do not have to be carried
more than 50 feet by store personnel. If you have stairs, or longer
distance to hand-carry items, special arrangements will have to be
made.

Prior to pickup at your location, tables and chairs are to be closed up
and stacked in one location, as well as all glassware, special
containers, and other party items.

SET-UP and TAKEDOWN
Set-up and take-down of your rented items such as tables and chairs,
placing linens or skirting, setting out plates, etc., are not part of the
delivery service being provided to you. A set-up and/or take-down
service is available only with prior arrangements by you. The costs
are based on the time it will take to perform the service for you.

CLEANING/RINSING

Upon return to the store by you (or pickup at your location by store personnel), all china, glassware, silverware, and other dishes used for food service, must be washed or rinsed food free and returned to the same containers as when provided to you. Linens must be shaken out.

LOSS, DAMAGE, AND NON-USED ITEMS

Responsibility for loss or damage to rental items remains with you from the time you receive them until they are returned to our care. Be certain items are secure from weather and vandalism. Missing, damaged, and broken items will be charged to you. Take extra care with large glass items (punchbowls, serving platters, etc.), as they are very sensitive to changes in temperature. Follow the printed care instructions.

Linens that have burns, cuts, or candle wax, will be sold to you at replacement cost. We strongly recommend that something be used to protect linens from dripping wax.

Items that have been rented, but not used for your event, will not receive a refund.